Questions about our products or ingredients? Orders inquires? Feedback? We love getting to know the our community better so give us a shout toll-free at 424-391-4910 or email us at firstname.lastname@example.org. Our Customer Service team can be reached Monday-Friday from 9:00am-5:00pm PST. If for some reason we’re not available when you call, we’ll do our best to get back to you as quickly as possible, please allow 24 hours for a response.
Complimentary Standard Shipping for all continental U.S. orders totaling $50 or more (excludes Alaska & Hawaii)
For orders less than $50, a flat $4.95 shipping fee is assessed at Checkout.
Orders shipped via Standard Service are processed and shipped in 1 business day, depending on product availability.
Most Standard orders are delivered within 3-5 business days from the order’s ship date.
2nd & 3rd Day Service
Delivery prices are automatically calculated based on your zip code and delivery type when you place your order.
Orders shipped via 2nd Day or 3rd Day Service are processed and shipped in 1 business day, depending on product availability.
Most orders shipped via 2nd Day Service are delivered in 2-3 business days from the order’s ship date
Most orders shipped via 3rd Day Service are delivered in 3-4 business days from the order’s ship date.
2nd/3rd Day orders may require a signature upon delivery.
Overnight orders placed by 2pm PST will be processed and shipped the same day, depending on product availability.
Orders placed after 2PM PST will be processed and shipped the next business day.
Orders shipped via Overnight Service are delivered within 1 business day from the order’s ship date.
Overnight orders may require a signature upon delivery.
We want you to be excited about your purchase. If you are not completely satisfied with your purchase, please return it within 30 days for a full refund. Please note, shipping charges will not be refunded.
A Return Authorization is required on all returns. Any returns sent to us without a Return Authorization will not be accepted. Please email email@example.com or call 424-391-4910 to request a Return Authorization. Please allow up to two weeks for your return to be processed.
Once you have received your Return Authorization, please ship the return to the below address. For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post.
Ship returned items to:
Manhattan Beach, CA 90266
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 424-391-4910 or via email at firstname.lastname@example.org.
Please provide the order number along with your email address and phone number. To ensure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier. Damaged items will be exchanged for new product.